Pop In Support
Questions, issues, feedback, or feature requests? We’re here to help.
Contact support
Email: support@popinapp.app
Contact us: Email support@popinapp.app for help, feedback, or account-related questions.
Frequently asked questions
What does Pop In do?
Pop In helps you see how busy nearby bars and social places are so you can decide where to go.
Why might Pop In ask for location access?
Location can be used to show relevant nearby places and app features. The exact permission wording and privacy policy should match the behavior of the version you submit to Apple.
Is my location data private?
Yes, absolutely. We only use your location to add +1 when you enter and -1 when you leave a geofenced area. We don’t track your movements, store your location history, or share any identifying information.
How accurate are the crowd counts?
Counts are as accurate as the number of Pop In users at a location. The more people using Pop In, the more accurate the data becomes.
How do I report incorrect crowd information?
Please email support with the venue name, approximate time, and a short description of what looked incorrect.
How do I request account or data deletion?
Email support from the email associated with your account. If your app supports in-app account creation, make sure the released app also includes the account-deletion flow required by Apple.