Privacy Policy
Last updated: August 22, 2026
Pop In is built on a simple principle: show useful crowd data without compromising your privacy. We use location to determine when your device enters or leaves participating venues so we can update crowd information. Your precise location is not shown to other users, and your identity is not attached to the aggregate crowd statistics they see.
Privacy at a Glance
Anonymous Crowd Data
Other users see aggregated crowd information, not your precise location. Your individual gender is not displayed as part of crowd statistics.
No Continuous Tracking Between Places
Pop In does not create a continuous GPS trail of your movements between venues. We do store venue check-in records when you enter or leave participating geofenced areas because those records power live crowd counts, history, and trend features.
Your Privacy Protected
Pop In may detect when you enter or leave a participating venue, but the crowd information shown to other users is aggregated. We do not sell your personal information or use it for advertising.
1. Information We Collect
1.1 Account and profile information
We may store information you provide for your Pop In account, including your email address, phone number, username, display name, bio, profile photo, and gender. Your email and phone number are used for account and authentication purposes and are not shown to other users.
1.2 Location and venue attendance
Your device location is used to determine whether you have entered or left an active geofenced venue. This allows Pop In to update venue crowd information automatically.
1.3 Check-in history
When you enter or leave a venue, we store a check-in record containing your user ID, the venue ID, timestamps, and a snapshot of your gender. These records power live crowd counts as well as applicable venue history and trend features.
1.4 Photos and videos
If you upload a photo or video to a venue or event, we store that content along with your user ID. Pop In only accesses images or videos that you explicitly select. We do not scan your photo library.
1.5 Subscription and purchase information
If you subscribe to Pop In Pro, your purchase is processed by Apple. We receive subscription-status and entitlement information needed to unlock Pro features. We do not receive or store your payment card details.
1.6 Technical and diagnostic information
We may process basic technical information such as device model, iOS version, and crash diagnostics to keep Pop In stable, secure, and functioning properly.
2. How We Use Your Information
2.1 Automatic check-in and check-out
Your device's location is used to determine whether you are inside or outside a participating venue so Pop In can check you in or out without requiring you to tap a button.
2.2 Live crowd levels
Check-in records are aggregated into the crowd counts and activity information shown on venue cards, maps, and other parts of the app.
2.3 Gender ratio
Pop In may display an aggregate gender breakdown of the crowd at a venue, such as an approximate Male / Female / Non-Binary split. This may be offered as a Pop In Pro feature.
Because gender is sensitive personal information, we want to be explicit:
- Your gender is stored on your profile and may be attached as a snapshot to your check-in records.
- Gender is shown to other users only as part of an aggregate venue statistic. Your individual gender is not displayed next to your name or profile as part of the crowd statistics.
- Gender is not used for advertising or unrelated profiling. It is used to produce aggregate venue statistics and related app features.
2.4 Operating and securing your account
Your email, phone number, username, and related account information may be used to authenticate you, secure your account, recover access, and contact you about important service or account issues.
2.5 Providing Pro features
Purchase and entitlement information is used to unlock and maintain access to Pop In Pro. Pro features may also use your saved favorites, venue activity, history, and alert preferences where required to provide the feature you choose to use.
2.6 Legal basis and lawful use
Where applicable, we process information to provide the service you request, based on your consent for permissions such as location access and sensitive information, and for legitimate interests such as keeping Pop In secure, reliable, and functional. The exact legal basis may vary depending on where you live.
3. How We Use Location
- Geofence Detection: Location is used to determine when your device enters or leaves participating geofenced venues and to support nearby-location features.
- No Continuous GPS History: We do not create a continuous GPS record of your movements between places. We do retain venue check-in records as described in this policy.
- Background Permission: “Always Allow” location access may be requested so geofence check-in and check-out events can work even when Pop In is not open.
- Control: You can change Pop In's location permission at any time through iOS Settings.
4. What Other Users Can See
| May be visible to other users | Not visible to other users |
|---|---|
| Your username and display name | Your email address |
| Your profile photo and bio | Your phone number |
| Photos and videos you post | Your individual gender in crowd statistics |
| Aggregated venue crowd information | Your precise location outside of venues |
| Information you intentionally make public through app features | Your private check-in history |
| Your subscription status |
Your profile or content may be visible where the app is designed to show it, but your precise location and personal contact information are not exposed through venue crowd statistics.
5. What We Do Not Share or Use for Advertising
- We do not show your email address or phone number to other users.
- We do not show your precise location to other users.
- We do not create a continuous GPS trail of your movements between places.
- We do not sell personal information.
- We do not use your personal information for advertising.
- We do not use advertising networks or ad SDKs.
6. How We Store and Protect Your Data
Pop In uses Supabase as a hosted database and authentication provider. Data is transmitted using encrypted connections such as TLS and is stored on secured cloud infrastructure.
Access to records is restricted using database access controls, including row-level security where applicable, so accounts can access only the information they are permitted to use. Password authentication is handled securely and passwords are not stored by Pop In in readable form.
No system can be guaranteed to be perfectly secure, but we take reasonable technical and organizational measures designed to protect your information.
7. Third-Party Services We Use
| Service | Purpose | Information involved |
|---|---|---|
| Supabase | Database, authentication, and media storage | Account details, check-in records, and uploaded media as needed to provide the service |
| Apple | App distribution and subscription billing | Purchase and subscription information needed to process and validate purchases |
| Apple Maps / Core Location | Map display, location permission, and geofencing | Location is handled through Apple's iOS location and mapping technologies |
We do not use third-party advertising networks or advertising SDKs. If we add additional service providers in the future, we will update this policy as appropriate.
8. Data Retention
- Account data: Retained for as long as your account is active, unless a longer period is required for legal or security reasons.
- Check-in records: Retained to power crowd counts, venue history, trends, and applicable Pro features.
- Uploaded photos and videos: Retained until you delete the content, delete your account, or the content is otherwise removed in accordance with our policies.
- Deleted accounts: When you delete your account, we remove your profile and associated personal data from active systems. Residual copies may remain temporarily in backups until those backups are overwritten or purged on a rolling basis.
9. Your Rights and Choices
9.1 Deleting your account
You can permanently delete your Pop In account and associated data directly in the app:
Profile tab → Delete Account → Permanently Delete My Account
Account deletion is intended to remove your account and associated personal data from active systems and cannot be undone.
9.2 Turning off location
You can change or disable location access at any time through iOS Settings → Privacy & Security → Location Services → Pop In. Features that depend on automatic geofencing or nearby location may no longer work correctly if location access is disabled.
9.3 Updating your information
You can edit supported account information, such as your display name, bio, profile photo, phone number, and gender, through the Profile area of the app.
9.4 Access, correction, portability, deletion, and objection
Depending on where you live, including certain rights that may apply in the EEA, UK, or California, you may have rights to request access to your personal information, request correction or deletion, request a portable copy, or restrict or object to certain processing. Contact us at support@popinapp.app and we will respond as required by applicable law.
California residents: We do not sell personal information or use it for cross-context behavioral advertising, and we do not offer financial incentives in exchange for personal information.
10. Children and Age Requirements
Pop In is intended for adults and is not directed to children. Because the app may surface nightlife venues and related content, Pop In is intended for users 17 and over. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.
11. International Transfers
Your information may be processed on servers located outside your country of residence. Where required by applicable law, we rely on appropriate safeguards for international data transfers, which may include contractual protections such as Standard Contractual Clauses.
12. Changes to This Policy
If we make material changes to this Privacy Policy, we will update the “Last updated” date above and, where appropriate, provide notice in the app or through another reasonable method before the changes take effect.
13. Contact Us
Questions, requests, or privacy concerns can be sent to:
Email: support@popinapp.app
We aim to respond to privacy requests promptly and within any period required by applicable law.